Site information
Privacy Policy
This page explains how this website handles personal information. It is an independent informational guide to the Guzman y Gomez restaurant at Shop 1/140 William St, Woolloomooloo NSW 2011. This site does not process orders, take payments, or hold reservation data.
If you are looking for the restaurant's own systems, its official GYG app, or a third-party delivery service you used to order, those services collect and manage your details under their own privacy policies. This page covers only what happens on this website.
The short version
- Contact form details are used to read and answer your message, nothing else.
- Basic technical information is recorded to keep the site working.
- Your details are not sold and are not used to target advertising at you from this site's data.
- You can ask what is held about you and request a correction or removal.
Policy reviewed October 2026
Policy covers
This website
Orders
Not handled here
Data sold
No
Your requests
Through the contact page
What this policy covers
Scope, briefly.
This policy applies to information collected through this website. That includes anything you type into the contact form and any analytics that may run while pages load. It is written for the visitors who use this guide to find out about the Guzman y Gomez restaurant in Woolloomooloo.
It does not cover information you give directly to the restaurant, to the official GYG app, or to a third-party delivery platform. Those services run their own privacy policies, and questions about your details there should go to them rather than to this site.
Included
Enquiries sent through the contact form on this website.
Not included
Order history, payment details, or booking records held by the restaurant or an app.
Information collected through the contact form
The form is there so an enquiry can be read and answered. The details you enter decide whether a reply is possible.
What you enter
Your name
Used so a reply can be addressed to you rather than to nobody in particular.
Where the reply goes
Your email address
Used only to send an answer back to you. An incorrect address means the reply cannot arrive.
What you tell us
Your message
The content of your enquiry is read to understand the question and prepare a useful answer.
Please send only what is needed to answer your question. Do not include payment card numbers, order references, or anything about somebody else without their agreement. Providing accurate details makes a reply possible; providing incomplete details may prevent one.
Recorded automatically
Information collected automatically
Standard technical information may be recorded when pages load, such as browser type, device type, approximate location derived from IP address, and the pages viewed. It is used to understand how the site performs and to spot problems.
- This information is not used to identify individual visitors by name.
- It describes patterns across visits, not a profile of one person.
- Technical logs are kept for a limited period for performance and security purposes.
How information is used
Contact form details are used to respond to your enquiry and to check corrections that have been reported.
Technical information is used for site performance and general usage analysis, so pages that fail or load slowly can be fixed.
Information is not sold, and it is not used for advertising that is targeted at you based on this site's data.
Cookies and similar technologies
The site may use cookies and similar storage to support basic functions and analytics. These are described in more detail in the cookie policy. You can control cookies through your browser settings, though turning them off may change how parts of the site behave.
Read the cookie policyRetention
Enquiry details are kept only as long as needed to handle the matter and any follow-up.
Technical logs are retained for a limited period for performance and security purposes.
When information is no longer needed, it is removed or anonymised.
Closing an enquiry
If you want an enquiry you sent removed before that point, ask through the contact page.
Sharing and disclosure
What does not happen
Information submitted through this site is not shared with third parties for their own marketing. It is not passed to the restaurant for order purposes, because this site does not handle orders at all.
What can happen
Information may be disclosed where the law requires it, or passed to service providers who support the site's operation under appropriate confidentiality terms.
Access, correction, and questions
You can ask what personal information this site holds about you, request a correction, or ask for an enquiry you submitted to be removed.
Depending on applicable Australian privacy law, some requests may be limited or declined, and you will be told why if that happens.
How do I ask what information this site holds about me?
Send a request through the contact page and describe what you are asking about. Identify the enquiry you sent, or the email address you used, so the right record can be found. You will get a reply once the request has been checked.
Can you correct something I got wrong?
Yes. Say which detail is wrong and what the correct version is. If the correction concerns something written on a page of this site, mention the page so it can be checked and updated.
My question is about an order I placed somewhere else.
Orders placed through the official GYG app or a third-party delivery platform sit outside this site's records. Questions about those orders, the details stored with them, or a refund go to the service you ordered through.
Does this change over time?
It may be updated if the way the site handles information changes, for example when a new tool is added to the pages. The version published on this page is the one that applies, so check it again if you want to know the current position.
Where to go next
This site is an informational guide, so the pages below are the ones a visitor usually needs after reading the policy. The restaurant's own address, phone number and opening hours are listed for reference.
Restaurant details
Shop 1/140 William St, Woolloomooloo NSW 2011
+61 2 9358 1234
Monday – Sunday: 10:00 – 22:00
Keeping this page current
How this policy is maintained
The policy is checked when the way the site handles information changes, for example when a new tool is added to the pages or a form is updated. So that the wording stays honest, the changes are described in plain English rather than left to be guessed from a new date alone.
If something on this page looks wrong or out of step with what actually happens on the site, report it through the contact page. Reports about the policy wording are read in the same way as any other enquiry.
Questions about this page
Enquiries about the policy itself can be sent at any time through the contact page, and they are answered in the order they arrive.
Contact this site